You have some questions or need help? 

In our help center you will find all information needed!


You will find our help center via the following link: http://jacando.freshdesk.com/helpdesk or through the help-button in the jacando system. 


In the section "solutions" you will find an extensive database to answer general questions. You get there via the following link: http://jacando.freshdesk.com/en/support/solutions


Here you will find explanations to the different modules and a section for FAQs. Furthermore you can use the search function to search for specific words or topics. 


Innovations and improvements you will find in the section "solutions" under the topic "Release Notes". Here you will get informations about the latest updates. 


If you have a problem you can't solve through the explanations provided by our help center please don't hesitate to contact our jacando service team. You can ask our support team directly via creating a "new support ticket" or through the following link: http://jacando.freshdesk.com/en/support/tickets

Please enter your email address, topic and some details to your question, this way our support team can answer your question fast and efficient. 


To check the status of your support ticket please use the button "check ticket status" or use the following link: http://jacando.freshdesk.com/en/support/tickets